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Hiring Now: Health Benefits Member Advocate
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Full-time
- The call could be a provider if the plan is within coverage and vice versa to members.
- Go above and beyond to provide the member or provider with a simple and seamless experience.
- Demonstrate empathy and active listening in each interaction with the caller.
- Accurately document all interactions within our Customer Relationship Management (CRM) platform with clarity and professionalism.
- This may include early morning, evening, or weekend hours during the Open Enrollment season.
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