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Help Desk Manager 3
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Full-time
- Knowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.
- Dell/Client PC hardware configuration and troubleshooting skills.
- MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution).
- Windows 10 OS configuration and troubleshooting skills.
- Knowledge of SCCM for computer imaging (for device configuration).
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