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Health & Wellness Advisor I
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- MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc.
- Position Overview Under the direction of the Team Lead and Care Manager, the Health & Wellness Advisor I (HWA I) is a member of a team that provides care management services to our high-risk Medicaid members to ensure the promotion of their health and wellness.
- As an integral team member, the HWA I will work in conjunction with the Care Manager to ensure the member receives Comprehensive or Transitions of Care Management.
- The HWA I will engage with the member and the member's care team to identify goals and interventions that will improve their health and community resources that will support their well-being to ensure quality outcomes (i.e., reduction in emergency room visits and hospital admissions, improved member satisfaction, closing and reducing Gaps in Care) and cost effectiveness.
- Job Description Orients high-risk members being care managed to MetroPlusHealth's suite of services available to them Performs case management activities including care coordination, planning for transition of care, out-patient follow-up, and ancillary service review throughout the continuum of care to ensure optimum health outcomes.
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