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Head of Survey Science
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- As the Head of Survey Science, you will lead the development and implementation of survey research strategies within the healthcare sector.
- Lead cross-functional teams to ensure the effective implementation of survey research initiatives.
- Focus on the development and application of new methodologies, technologies, and techniques to gather data and insights including machine learning AI, mobile optimization, gamification, behavioral economics, and virtual/augmented reality
- Leverage your strengths and knowledge in CX tools, qualitative feedback, and measurements including Net Promoted Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) to deliver industry leading offerings.
- Advanced degree (e.g., PhD, MD, MPH) in public health, epidemiology, biostatistics, health services research, or a related field.
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