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Head of Implementation (Customer Account Implementation)
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Full-time
- We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.
- The ideal candidate is a strategic thinker with a strong background in project management and client services within the healthcare industry that’s highly motivated to deliver consistent, high-quality, and timely onboarding support.
- As the Director of Implementation, you will lead a team of implementation specialists, supporting post-sale onboarding activities to implement new captive member accounts before handing off to customer success.
- Build and lead the post-sale onboarding and implementation process for new accounts, ensuring a seamless transition and integration of Pareto’s captive and related healthcare services and solutions.
- Ensure all implementation activities are tracked in SFDC and related systems to meet Pareto’s quality and service standards.
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