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Guest Services Manager
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Full-time
- Organization- Dream Midtown
- This position reports to the hotel Rooms Director.
- The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling.
- The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.
- In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
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