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Genius
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- As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need.
- You quickly diagnose product issues on the spot, explaining situations with patience and empathy.
- After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again.
- Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own.
- You fulfill Apple's service commitment with style, speed, and skill.
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