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General Manager
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- Maintains an environment of first-class customer service and unsurpassed airport retail excellence.
- Leads by example, and is committed to promoting employee development, building bench strength, and closing critical skill gaps to improve performance.
- Six core job functions consist of:1) team leadership, 2) store operations, 3) customer service, 4) product merchandising, 5) relationship management, and 6) business execution.
- Formulates pricing policies on merchandise according to requirements for the profitability of store operations.
- Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
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