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General Manager
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Full-time
- National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
- Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
- Develops CSC plans and priorities to address resource and operational challenges as guided by the Regional Manager and company standard operating procedures and policies.
- Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required skills and abilities to act independently in their job assignments.
- Works with Regional Vice President and Marketing & Sales department in gathering data and assisting in the sales process in pursuit of new business.
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