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Front Office Specialist
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Full-time
- Facility: Wellstar Kennestone OB/GYN
- The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers.
- This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations.
- The FOS is an important team member in achieving patient experience, employee engagement, and financial goals.
- Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested.
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