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Front Desk Supervisor
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- Job Summary Ensures the efficient and effective operation of the Front Desk department of the hotel.
- Ensures total guest satisfaction through employee training, motivation, and performance management.
- Schedules, coordinates, directs and delegates work to Front Desk department associates.
- Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews.
- Supports lobby bar including staffing, training, and coverage.
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