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Front Desk Supervisor
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- Verifies the following information with the patient:PCP/Surgeon Phone number and address Insurance - Verifies insurance coverage and scans insurance cards as needed per protocol.
- Completes and accurately enters the information from the new patient and HIPAA forms into ECW, if applicable.
- Reviews the appointment screen for financial/clinical and other flags and refers to Billing Coordinator when appropriate.
- Uses the computer to check patients out in ECW. Schedules patient with appropriate physician for follow-up care.
- tests and forwards to appropriate procedure scheduler for follow-up.
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