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Front Desk Agent
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Full-time
- Must be able to multi-task and maintain phone call flow via PBX station when necessary.
- The ability to quote and be familiar with room and rate availability for current and future dates.
- The ability to accept reservations, changes and cancellations in the absence of reservations staff.
- The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
- The ability to utilize the computer system in running daily reports and in blocking special requests.
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