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Fraud Supervisor
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- Leverages data analytics to identify root-cause of fraudulent events, cluster and segmentation analysis, trend analysis, and proactively recommends both preventive and detective measures.
- Determine strategies for fraud prevention and event response and work across business units for implementation and ongoing execution while staying abreast of the fraud landscape, and proactively develops strategies for impeding and detecting these events.
- Responsible for development, implementation, and retention of investigative case documentation for all alerts and fraud cases worked across the institution.
- Responsible for complaint resolution and response for complaints involving fraud and Fraud Team Members, including responses to the Idaho Department of Finance, Better Business Bureau, etc.
- Interface with law enforcement; coordinate the filing of police reports, court attendance, and other tasks associated with prosecution of fraudulent activity.
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