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Fraud Operations Analyst
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$40,000 - $70,000 a year
Full-time
- Our mission is to create a digital playground for sports fans and their friends to hang out.
- We are currently looking for a highly analytical and detail-oriented Fraud Operations Analyst to join our dynamic Fraud Ops team.
- Ensure compliance with anti-money laundering, including Know Your Customer (”KYC”) and gaming regulations, as well as the integrity of our games and contests by monitoring activities that may violate our terms of service.
- Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations.
- Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support.
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