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Fraud Department Manager
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- Investigation and managerial oversight of all consumer and commercial fraud vectors such as check fraud, new account fraud, elder exploitation, wire fraud, corporate account takeover, ACH fraud, online banking compromises, identify theft, new account fraud, elderly exploitation and all other types of fraud.
- Responsible for managing all systems, personnel, procedures, policies and communications of the Fraud Department that supports the detection, prevention and incident management of all fraud events.
- Define, manage and modify metrics and other fraud data reports that compare and contrast bank fraud against current and historical peer group and industry standards.
- Coordinate efforts to triage and mitigate rapidly accelerating fraud schemes as they occur
- Works closely with BSA Officer, as needed, to conduct research of relevant data, including assisting in investigations of high-risk customers identified by BSA software.
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