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Financial Aid Counselor
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- WPI seeks to hire a Financial Aid Counselor to serve as a primary source of financial aid information, providing customer service, counseling, and complex office support functions as it pertains to the Office of Student Aid & Financial Literacy including, but not limited to, evaluating and processing financial aid application materials, working with internal and external entities with a strong focus on customer service and financial aid procedures.
- Counsel prospective and current students via telephone, in person, in writing or by email in all facets of financial aid including how to apply for aid, the status of aid applications and documents, the criteria for various financial aid funds, and ways to manage the costs of a WPI education.
- Collaborate with financial aid team as well as colleagues in other departments including a high level of interaction with the Bursar's Office and Registrar's Office.
- Manage and monitor enrollment change notifications received from the WPI Registrar's Office, as well as project center and cooperative education rosters from the Career Development Center, and upload documentation into the Salesforce CRM and document management system.
- WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities.
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