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Field Warranty Service Consultant - Channel
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$100,000 a year
Full-time
- Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.
- Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
- Lenovo is looking for a Field Warranty Service Consultant to join its Solutions and Services Group (SSG).
- The Warranty Service Consultant is responsible for driving service performance, warranty costs, and customer satisfaction for new/existing partners along with customers enrolled in the warranty programs in your territory within North America.
- Achieve the required field service targets which include first-time fix, parts per machine, claims volume, and revenue.
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