Orion Talent

Title: Field Service Engineer. Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems. Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.. Database management experience using SQL Server, Crystal Reports and/or Access.. Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

field service engineer

Position Details: --- Title: Field Service Engineer --- Location: Newark, NJ --- Shift: Mon-Fri --- Travel: Weekly travel. Leave on Monday to customer site, return home Friday morning. --- Compensation: $85k - $90K base o Bonuses/Additional Compensation: Sign-on bonus, Relocation package, Quarterly Bonus up to $1200 per, vehicle has the mileage paid, travel with a company credit card --- Benefits: Medical, dental, vision, 401K, paid vacation days, FSA and Employee Assistance Program, and Tuition Assistance --- Vaccine Requirement: None Position Description: --- Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems. --- Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation. --- Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults. --- Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair --- Technical Support (by phone/email) --- Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer. Desired Qualifications: --- 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications. --- Naval Nuclear Power Program experience is a plus. --- Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems --- Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta. --- Database management experience using SQL Server, Crystal Reports and/or Access. --- Nuclear Physics and Radiation Principles knowledge and experience --- Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

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