Applied Materials, Inc

We drive initiatives to achieve service business objectives, utilizing expertise in product marketing, program management, semiconductor equipment, and field service.. Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment. Work with business unit Global Product Support and Tech writers for IP Review and Approval for both NPI and Legacy products customer documentation. Responsible for field training and certification on AGS Service products, e.g., Troubleshooting, Digital tool dashboards. Requires experience in semiconductor equipment and services; experience in vacuum platforms, robotics and controls is preferred.

product line manager

Our Team:
The Common Solutions Service Business Unit (CSG SBU) is dedicated to creating value through service offerings, developing new service products, and enhancing capabilities that can be applied to various equipment platforms. We drive initiatives to achieve service business objectives, utilizing expertise in product marketing, program management, semiconductor equipment, and field service.
The opportunity and what you’ll do:
CSG SBU is seeking a collaborative individual who is enthusiastic about leading technical programs in a cross-functional setting, influencing design for service, and contributing to continuous improvement programs. This role involves addressing field and operational challenges to facilitate the growth of both service and equipment.
Key Responsibilities:
Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment
Support Internal and External documentation review for legacy and new products
Work with business unit Global Product Support and Tech writers for IP Review and Approval for both NPI and Legacy products customer documentation
Drive Service Product Roadmap releases through program management process (Training, documentation, spares readiness, digital tools, part repair, etc.)
Participate in design for install and design for service programs
Drive CIP (Continuous Improvement Programs) to ensure high value service delivery
Work closely with business unit to introduce equipment special tooling, ensure tooling fits design for installation and service requirements and availability for early product introduction
Field escalation support and customer engagement
Coordinate with internal stakeholders to support field requirements
Drive key initiatives and meet customer requirements to enable Equipment and Service growth
Support field escalation process with Field Service Organization, Global Product Support and Technical Support Engineering to support service agreements
Responsible for field training and certification on AGS Service products, e.g., Troubleshooting, Digital tool dashboards
Field Productivity Improvement
Identify target improvement areas and drive related programs for Field productivity improvement, including digital tools
Drive Field Training and Certification programs on new Platforms and complex upgrades
Field Technical capability development in advanced controls, robotics, and other platform areas
Drive FSO efficiency improvements along with Field teams
Capture Field Best Known Method (BKMs) to enable service growth.
Service Gross Margin and operating profit
Perform I&W monitoring/analysis and drive related improvement projects
Attend SBU council meetings targeting service tool performance, I&W costs, parts/labor cost reduction plans, CIP, and service BKM
Implementation of cost reduction roadmap, through repair/refurbishment solution development and implementation
Skills & Qualifications:
Requires experience in semiconductor equipment and services; experience in vacuum platforms, robotics and controls is preferred.
Solves unique and complex problems with impact on the business; requires conceptual and innovative thinking to develop solutions
Project management, data analysis and presentation, technical and business acumen
Communicate difficult concepts and negotiate with others to adopt different points of view
Work independently, with guidance in only complex situations. May lead functional team or projects
Anticipates business and regulatory issues; recommends product, process, or service improvements
Experience with field escalations, installation and warranty matters is preferred
Functional Knowledge:
Ideal candidate has run fab projects from start to finish, including installations, process creation, program management with metrics
Interprets business issues and recommends best practices; takes a broad perspective to identify solutions
Education: Bachelor's Degree in an engineering discipline
Experience: 5 - 10 Years.
Location: Santa Clara CA, Austin TX, Portland OR, Boise ID
Travel: <10%
Relocation: No
Opportunity can be Remote (Y/N): Hybrid
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
U.S. Salary Range:
$104,000.00 - $143,000.00
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

START NEW SEARCH