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Experience Manager
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Full-time
- At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time.
- You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence.
- You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards).
- This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals.
- Promoting a culture of accountability to meet or exceed the stores goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives.
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