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Executive Director
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Full-time
- These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance.
- Reviews customer and secret shopper surveys and acts accordingly by instituting appropriate corrective actions in a timely manner.
- Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.
- Spends one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls.
- Ensures that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s and sales.
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