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Eligibility Specialist
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Full-time
- This position will act as a partnership role within the eligibility department and will assist in the maintenance of eligibility, EOB’s, DMR’s, ID card printing and maintenance, and other tasks as assigned.
- Assist in the monthly distribution of daily, monthly, and quarterly reporting including census reports.
- Provide support for bi-weekly and/or monthly eligibility audit process.
- As well as partnering with other operational teams such as Implementation, Benefit Review, BOM, Clinical, ProActPlus, and so on.
- Provide Help Desk resolution of customer service issues to ensure complete client satisfaction.
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