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Eligibility And Support Services Coordinator
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$58,695 - $86,699
Full-time
- The HIV/AI DS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families.
- HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps, and cash assistance.
- Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.
- Under the direct supervision of the Senior Center Director the Eligibility & Support Services Coordinator /PAA (III) will play a critical role in promoting the continued wellbeing of clients living with HIV and their family members by providing administrative and technical support for all matters related to program eligibility and benefits, hence freeing up time for the Center Directors team to devote themselves exclusively to client services.
- Handle employee-related concerns and support, including grievances, dispute resolution, training enrollment, labor relations inquiries, personnel and time and leave liaison duties, by collaborating with relevant units/departments including but not limited to HRBP, Employee Assistance Unit (EAP), Office of Conflict Resolution, Leave of Absence Unit, Second level Approvals Unit, and HRS Customer Services among others.
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