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Ecommerce Manager, Warehouse Operations
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- Working in a key leadership role to the e-commerce department, the Ecommerce Manager, Operations oversees the shipping, customer service and books & media e-commerce teams.
- The Ecommerce Manager, Operations works closely with other department leaders, and employees at every level to problem-solve, enhance efficiency, and produce positive mission outcomes.
- The Ecommerce Manager, Operations requires strong interpersonal and leadership skills that involves building and managing relationships, overseeing leadership development of the Assistant Managers, and working cross functionally with other lines of business and engaging with upper management.
- Help to develop the Ecommerce team through inspiration, celebration, training, coaching and correcting individual performance.
- Oversee overall revenue generation for Ecommerce through daily management of sales related activities, utilizing Business Intelligence Tools, defined KPI's, and other defined metrics with the goal of driving top line results
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