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Dual Property Guest Service Agent Seasonal FT - Sandcastle at the Pavilion And South Beach
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$14.5 an hour
Full-time
- Job DetailsDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
- SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, answering calls (operator), and provide concierge duties as needed.
- Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.
- Communicate with prior shift's Front Desk Agent to review all follow-up items.
- Reports to the Front Office Manager/Night Manager and Supervisors.
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