Wells Fargo & Co

leader will be supporting our DCBMO Transformation initiatives, the selected candidate will leverage their business and technology vantage point to ensure better connectivity across the enterprise, to lead a portfolio of work dedicated to Disputes, Furnishings and Consumption roadmaps to an industry leading environment, in addition to evolving the Target Operating Model for the group.. Serve as member of senior management within the Portfolio Delivery group, providing expertise regarding strategy, operations/financial management and building organizational effectiveness/performance, while leading Agile transformation for the business area.. Agile knowledge and comfort to lead the agile transformation for the portfolio. Strong understanding of multiple consumer lines of business within financial services, preferably Home Lending, Cards and Retail Services, Auto Lending, Personal Loans and Deposits. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

delivery leader

**Disputes and Credit Bureau Servicing Delivery Leader**
Location: Charlotte, North Carolina, Des Moines, Iowa  **Job ID** R-117749  **About this role:**
Wells Fargo is seeking a Disputes and Credit Bureau Servicing Delivery Leader  to ensure execution and delivery of a portfolio of transformational strategies in the Deposit and Credit Bureau Management Office (DCBMO) area. Initiatives will be sizeable, strategic channel or cross-LOB driven efforts requiring both business and technical project/program management and carry a substantial impact to the enterprise bottom line and to lead the cross-functional team as well as own all the program/project/processes deliverables:
**In this role, you will:**
* leader will be supporting our DCBMO Transformation initiatives, the selected candidate will leverage their business and technology vantage point to ensure better connectivity across the enterprise, to lead a portfolio of work dedicated to Disputes, Furnishings and Consumption roadmaps to an industry leading environment, in addition to evolving the Target Operating Model for the group.
* Will oversee the development and implementation of systems and processes which result in operational and/or customer efficiencies.
* Serve as member of senior management within the Portfolio Delivery group, providing expertise regarding strategy, operations/financial management and building organizational effectiveness/performance,  while leading Agile transformation for the business area.
* Work to instill strategies, procedures and methods which directly impact the business line and/or indirectly affect the entire company and customers.
* Put in place to drive bold change and to radically improve our ability to serve our customer in the way they would like to be serviced.
* Success standard of this position will be to support the closure of all regulatory items and deliver initiatives towards the target operating model, while moving the delivery model to be agile so that Wells Fargo is positioned in an industry leading position.
* Comfort with ambiguity and working in a start-up mode, but able to transition to a large, mature program
* Thought leadership in defining and executing on the right program and oversight structure
* Strong subject matter expertise in the Disputes, Furnishing and Consumptions area to guide and shape the solutions
* Agile knowledge and comfort to lead the agile transformation for the portfolio
* Understanding of the OKRs aligned to DCBMO and leveraging that understanding to collaborate regularly with the Product Manager, Product Owners, and Scrum Masters aligned within DCBMO to review all work and lead the right discussions to uncover challenges, blockers, resource needs
* Ability to interact effectively with internal control groups
* Strong executive messaging skills with the ability to succinctly roll up and communicate timeline, milestones, status, risks, issues, etc., across multiple work streams
* Strong technical background with willingness to jump in and learn new technologies and form strong partnerships with our Technology partners
* Ability to indirectly manage other project manager resources (both business and technology)
* Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
* Ability to support and execute business vision, strategies, and goals
**Required Qualifications**
* 4+ years of Project Management and Methodologies, Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* 2+ years of Leadership experience
**Desired Qualifications**
* 10+ years of experience in one or a combination of the following: business support, project management, implementation, or business operations in financial services
* 5+ years of leadership experience, building and scaling teams, budget management
* 5+ years of Disputes, Furnishings and/or consumptions experience
* 1+ years of agile leadership experience
* Demonstrated ability to lead multiple high intensity, high visibility programs simultaneously
* Experience directly and indirectly leading onshore and offshore teams to high performance
* Deep knowledge of Credit Bureau data interactions with the ability to enhance servicing practices and processes across multiple verticals
* Familiarity with EWS, and both primary CRAs and ancillary CRAs
* Demonstrated experience interacting with banking regulators and preparing / reacting to related inquiries
* Previous experience implementing complex solutions across multiple lines of business impacting significant operations
* Knowledge and understanding of project management methodologies used in Waterfall and Agile development projects
* Workable understanding of the CDIA, FCRA, Consumer Financial Protection Bureau and other regulations and impacting Disputes and Furnishings
* Strong organizational, multi-tasking, and prioritizing skills
* Ability to interact with integrity and a high level of professionalism with all levels of team members and management
* Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
* Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
* Advanced Microsoft PowerPoint skills
* Significant experience engaging, collaborating, and influencing with senior leaders and line of business staff
* Strong understanding of multiple consumer lines of business within financial services, preferably Home Lending, Cards and Retail Services, Auto Lending, Personal Loans and Deposits
* Experience partnering with product and support department senior leaders to problem solve and make mission critical decisions using thoughtful analyses and simplified recommendation presentment to governance and banking committees
* Ability to develop partnerships and collaborate with other business and functional areas
* Exceptional emotional intelligence with the ability to stay composed in high pressure situations
* Excellent verbal, written, and interpersonal communication skill
**Job Expectations:**
Ability To travel up to 20% of the time
**Posting Location:**
301 S Tryon St, CHARLOTTE, NC, 28282
Preferred locations listed above. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position
**Pay Range:**
NC  Charlotte Pay Range - $111,110-$197,500 annually
IA  Des Moines Pay Range - $111,110-$197,500 annually
Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long  term incentive awards
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification

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