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Director of Service / Operations
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- Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint.
- Direct, plan, and control programs and solutions supporting TBS service offerings that support client/customer care satisfaction, service productivity, parts availability, and company responsiveness.
- Provide tactical leadership to effectively and efficiently drive customer satisfaction and grow service revenue.
- Develop, plan, and implement service management initiatives for assigned area(s), which include a combination of the following: field service, in-house service/solutions/support, dispatch, and parts/inventory management.
- Facilitation, partnership, and coordination throughout the region will result in continuity and elimination of duplicate efforts.
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