Upvote
Downvote
Director of Product Support
Share Job
- Suggest Revision
Full-time
- Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more.
- Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more.
- Affinity groups often enable greater education companywide through training, events and speaker series.
- Strategic Collaboration: Collaborate closely with departments such as Customer Support, Customer Experience, Account Executives, and Professional Services, along with Product, Marketing, IT, Legal, and Engineering teams, to ensure a unified approach to customer satisfaction.
- Operational Excellence: Work with executive leadership to identify and implement process improvements, operational efficiencies, and strategic initiatives to enhance customer support and satisfaction.
Active Job
Updated YesterdaySimilar Job
Relevance
Active