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Director of Operations
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- Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.
- Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization.
- The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.
- Responsible for the operational and financial success of the Harvard Maintenance branches, with specific focus on profitability, efficiency, productivity, employee retention and customer satisfaction.
- A member of upper management, the director of operations ensures that a company's everyday activities run smoothly and set parameters to judge how efficiently and effectively the organization is operating.
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