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Director of Operations
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$90,000 a year
Full-time
- The successful candidate will bring a customer-centric perspective to operational and strategic planning while leading the Operations, Visitor Services, Guest Experience, Public Programs, and Exhibit functions for the Science Center.
- Leverage technology, including the Science Center’s CRM ticketing system, to streamline administrative processes and track attendance and program participation.
- Manage the operations team budget, including allocation of resources, cost control, and financial forecasting.
- Oversee the Science Center’s Operations Team, leading efforts to develop and implement logistical plans for Science Center programs, including arrival/departure procedures, guest flow, communication, safety, and access to designated program, event, and visitor services spaces throughout the facility.
- Oversee the Science Center’s Visitor Services function, leading efforts to create a warm welcome for diverse audiences and deliver high-quality customer service to visitors and program participants.
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