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Director of Membership And Subscription Sales
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$105,000 - $120,000 a year
Full-time
- The ideal candidate will have a strong background in sourcing endemic customer leads within the entertainment industry, managing and nurturing B2B customer relationships, and a solid track record of increasing customer retention and satisfaction.
- This role requires a blend of sales acumen, customer service excellence, and technical proficiency in optimizing user onboarding flows and subscription sign-up journeys.
- Design and optimize user onboarding flows and subscription sign-up journeys to enhance customer experience and increase conversion rates, utilizing tools such as Zephr, Chartbeat, HubSpot and Stripe payments platform.
- Provide white glove customer service for onboarding new clients, effectively integrating them into our platform.
- Work on engagement/retention tactics with specific top tier clients, including potential nurture campaigns, on-site visits, engagement materials, and more
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