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Director of Customer Success
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Full-time
- Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.
- Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.
- Synergy Over Solo: We value collaboration over individual achievement.
- Lead, mentor, and scale a high-performing customer success team to deliver exceptional service and achieve key metrics.
- Establish and monitor key customer success metrics, adjusting strategies as needed to improve customer satisfaction, retention, and activation.
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