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Director of Customer Service
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- Residential Construction / Home Builder Career Opportunity
- We are teaming up with a leading home builder with operations in Myrtle Beach, SC, searching for a Director of Customer Care to manage and be directly responsible for customer service operations.
- In this role, the ideal candidate will supervise, coordinate, and manage daily operations of the customer relations department and associates, including, but not limited to, scheduling, material ordering and check-in, quality control, trade partner management, and effective material control.
- We’re seeking top candidates to mentor, train, and supervise the customer care team while monitoring adherence to our client’s policies and procedures.
- Provide initial and ongoing training to the construction and customer care teams on warranty issues, ensuring staff is equipped to provide the highest level of customer service.
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