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Director of Collections
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- with at least 3 years of proven call center and 3rd party collections management experience to supervise a team of agents collecting on deficiencies.
- The Collections Manager is passionate and highly motivated.
- Provide thorough one-on-one, ongoing coaching and guidance to team members to ensure continuity and quality of service.
- You will assist the collection agent(s) as needed, to always provide the highest level of quality and professionalism.
- You will possess strong skip tracing skills.
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