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Director of Admission, Operations
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- The Director will be responsible for leveraging customer relationship management (CRM) strategies, and work closely with campus partners, including Enterprise Student Systems, Financial Aid and Student Accounting, the University Registrar, and Office of Academic Affairs, to oversee the creation and management of student records in the university's Student Information System of record.
- Chairs and participates on campus committees regarding undergraduate recruitment and coordinates effectively with academic and administrative units across campus (including deans, department heads, Department of International Enrollment Management, Office of Global Affairs, Academic Affairs, the Registrar, Financial Aid, and others) to achieve enrollment goals.
- Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Assistant Vice President for Enrollment Management and Services.
- Contributes to the overall success of the Office of Enrollment Management and Student Affairs by advising and assisting the Assistant Vice President of Undergraduate Admission in all aspects relating to the recruitment and admission of students and by performing all other essential duties as assigned.
- Over five years of experience in admissions and application processing, college admissions, and/or other customer service organizations, with at least three years at the associate director or director level, is required.
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