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Director, Global Enterprise Renewals
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$240,000 a year
Full-time
- As our Senior Director of Global Renewals, you will be a trusted advisor to sales and customer success, leading a global team of renewal managers responsible for renewing all PagerDuty Enterprise customers.
- Data will be an important tenant to profile customers, manage teams, and optimize results, including predictive analytics to forecast churn and downgrades.
- The ideal candidate is expected to bring deep experience in leading renewal teams in a modern SaaS corporation, strong negotiation strategies, and a demonstrable ability to leverage data science and analytics to drive accurate forecasting and churn mitigation.
- Take a lead role in collaborating with internal resources (Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Field Leadership) to develop comprehensive 'win' renewal strategies.
- Run Together | Build strong teams that amplify our impact on users.
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