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Director, FinTech Solutions (Senior Product Manager)
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- The Director, FinTech Solutions is a leadership role with responsibility for the strategy, delivery and end-to-end execution of Fintech product solutions including flow of funds, fee optimization, back-office automation, alternative payment methods, regulatory and compliance issues, internationalization, and banking partnerships.
- This role will be fully remote with occasional travel to client sites, tradeshows, and management meetings as necessary.
- Engage with industry experts, vendors, and internal staff as a domain expert and thought leader implementing innovative product offerings including but not limited to; BNPL Buy Now, Pay Later, RTP Real-Time Payments, digital wallets, credit and debt facility
- Provide support to business development, customer success and delivery teams for FinTech related offerings; discuss and advise customers and prospects on flow of funds, back-office process, user experience, etc.
- Interface with CX leadership in the resolution of customer payment issues and create policies to mitigate risk, while providing great user experience.
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