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Director, CS Strategy & Operations Account Management
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Full-time
- You will also help drive operational rigor, including quota setting, fiscal year launch initiatives, and developing the KPI cadence throughout the year.
- This position is a people manager role reporting to the VP, Customer Success Strategy & Operations.
- Workshop with the business, DTS, and other key collaborators to ensure partner alignment and consensus to be able to guide process change from thinking to business requirement execution
- Drive improvement in quarterly account assignments, territory carving and regular cadence of KPI reporting
- Find opportunities to improve the business velocity, efficiency and streamlined approach across globe
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