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DevOps Assistant
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- As an early-stage startup aiming to launch our first suite of solutions in 1H24, we are seeking a highly motivated and experienced product manager to be a part of our success by leading the development and delivery of our company's payment hardware and SaaS solutions.
- The successful candidate will be responsible for developing product strategies including strategizing product/market fit, creating product roadmaps, and working collaboratively with our technology partners to ensure the successful commercialization, launch and ongoing improvement of our products and solutions.
- User Support : Assist users with CodePay dashboard systems and payment applications, including troubleshooting, answering inquiries, and providing guidance and training.
- Security Management : Monitor and manage the security of IT systems, including firewalls, antivirus software, and security updates, while also providing security awareness training.
- Documentation and Knowledge Base Management : Maintain technical documentation and knowledge bases to facilitate self-help for users and improve support efficiency.
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