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Desktop Support Specialist
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- teamis seeking: The Desktop Support Specialist will provide support and maintenance within CWT's desktop computing environment.
- This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, laptop, thin clients, printers and scanners) to ensure optimal workstation performance.
- This role will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide end-user assistance where required.
- Experienced in one or more operating systems, hardware platforms, networking and application support.
- Knowledge in the following: Business software applications, Collaboration tools, Hardware and Accessories, Remote Computing, Security, Telephony and Video conferencing, Service Now.
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