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Desktop Support Engineer
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$65,000 a year
- Role: Desktop Support Engineer Location: Durham, NC (Onsite) Job Type: Full Time Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support Roles & Responsibilities
- Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI
- Solve technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.
- Provide support in enroll the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
- Deployment of device drivers and windows patch updates
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