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Desktop Support Administrator
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- The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.
- Minimum 2 years of Experience which includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment, especially focusing on iOS and Macintosh (including but not limited to PC, terminals, printers, and scanners) to ensure optimal workstation performance.
- Install, upgrade, support and troubleshoot, Windows 7, Windows 10, other OS and Microsoft Office 2013 and any other authorized desktop applications.
- On-site support and support for Remote sites and work-from-home computing
- Perform asset management activities to ensure hardware is properly assigned to the end users.
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