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Delivery Platform Engineer - Arizona
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- to join our growing Professional Services group.
- This is a full-time position and is based in Phoenix, AZ. The Platform Engineer is a key role within Professional Services and will lead and manage the discovery, design, configuration and deployments of Five9s On Demand Call Center software for our Mid-Market and Enterprise clients.
- Minimum 3-5 years of consulting experience in a cloud computing or telephony environment.
- Experience with implementing TDM and/or VoIP Call Center solutions (Genesys, Avaya, Cisco, Aspect, LiveOps, Contactual, InContact, Interactive Intelligence and/or CosmoCom) is required - Applicants with experience deploying and/or managing Five9 Call Center solutions are preferred.
- Strong knowledge of CRM and Lead Management solutions (Salesforce, Siebel, NetSuite, RightNow and Velocify) is preferred.
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