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Customer Support Team Lead - NP
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- When you join Renaissance®, you join a global leader in pre-K–12 education technology!
- In addition to demonstrating advanced technical skills in all types of devices & experience troubleshooting mobile technologies, the candidate possesses the skill set needed to impart knowledge to all Tier I agents.
- Create and maintain the Support internal FAQs & company help center documents via ZenDesk.
- Associate’s degree (preferred) in information technology, instructional technology/design, education, or a related major.
- Experience in K12, higher education, or EdTech preferred.
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