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Customer Support Representative (Spanish Or French Speakers)
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- For larger companies we provide customized unified communications solutions to meet their unique needs.
- We also provide them with peace of mind through our innovative smart home security solution.
- The role of the Customer Support Representative is a technical support position in a high-volume, fast-paced VoIP technical contact center.
- Responsibilities include all facets of the day-to-day operational execution from handling inbound calls into the queue or calling back on open issues from Support tickets.
- Diagnose network, router or connectivity issues to help improve Quality of Service for calls.
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