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Customer Support Rep
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- Educates the customer about Bank products and services, and cross-sells other products based on the customer’s needs.
- Provide full customer service by performing a broad variety of duties assisting customers with; account questions, reconciling statements, research customer request, problem resolution, Debit Card matters, deposit items returns, overdraft product options, account maintenance and various other duties.
- Maintain full knowledge of personal and business banking products, services offered and rates for multiple charters and markets.
- Ability to maintain regular and reliable attendance with the ability to work FLEXIBLE hours, including weekends.
- Ability to perform data entry and basic computer skills.
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