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Customer Success Specialist
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$47,000 - $62,000 a year
Full-time
- Our support team primarily lives out of Intercom and Zendesk, where we solve Level 1 chats and tickets and promptly escalate more complex inquiries to our Level 2 Technical Support team.
- Kixie is a venture backed start-up in Santa Monica funded by a top LA Venture Capital Firm (Mucker Capital).
- We boast the finest team of customer success reps in the SaaS industry, and make our home in sunny Santa Monica near the beach.
- The Customer Support Specialist role is a great opportunity to gain experience and grow professionally at a healthy, lively tech startup and hone valuable CS skills that will serve you well in your future.
- You’re familiar with CRM tools like Pipedrive, Salesforce and Hubspot, or you’re a quick study who is eager to develop fluency with tools like these
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