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Customer Success Manager - Spanish Speaking
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- Customer Success Manager-Spanish Speaking
- The Customer Success Manager will help define the way that we work with our customers and design the strategy we apply at both a macro and micro level.
- The CSM will require a “builder mentality” to refine the function as we establish customer goals and design programs that best serve those goals.
- Onboard new edX For Business customers, including pre-sale support to help the customer identify their transformation goals and how edX will get them there.
- Develop a trusted advisor relationship with clients through a structured and ad hoc communication cadence as you guide them through achieving their goals and the life of their contract.
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