Upvote
Downvote
Customer Success Manager, Implementation (Northeast US)
Share Job
- Suggest Revision
$90,000 - $110,000 a year
Full-time
- We’re looking for a Customer Success Manager, Onboarding and Implementation to serve as a vital bridge between the sales cycle and their eventual long-term Kojo CSM point of contact.
- Traveling for in-person implementation and training regularly across locations in Pacific and Mountain time zones within the US (3-4 times/month)
- Ensuring a healthy book of business by identifying churn risk for every customer and developing Save Plans for customers at risk
- Owning trainings for all user types across full Kojo platform: Jobsite, Office, Warehouse, and Invoicing/Payments
- Are you an empathetic customer advocate who thrives when they're meeting clients in-person and providing valuable, hands-on trainings?
Active Job
Updated YesterdaySimilar Job
Relevance
Active